As a nurse case manager in the Developmental Disabilities clinic, you’ve been working with 3-month-old Cassie and her parents Renee and Ned since the baby’s birth.

Although Cassie’s parents initially denied her diagnosis of Down syndrome, they have moved quickly through the grieving process. Renee asks you to visit them at home later this week, saying, "We want to learn everything we can to help Cassie as she grows up."

Preparing for the appointment, you remind yourself of the next steps:

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