Telephone Triage Course
Course Overview: This course discusses
telephone triage by health professionals. Participants will learn
how to conduct a verbal interview to assess a patient's health
status, as well as how to offer recommendations for treatment and
referral. See Objectives for specific course goals.
Here are a few hints to help you navigate
through the course.
- Click on links in the Table of Contents frame on the left side of the screen. You can
view pages consecutively, or access any page at any time.
- Link to Rnceus
Interactive e-mail or
return to Rnceus Interactive Home Page from the Table of Contents.
- Access the Exam and Evaluation Form at the end of the course - or whenever you're
ready. Follow instructions on that page to obtain RN
contact hours, or to just try the questions.
- Links to the World Wide Web enrich the
course content. Review the different sites and then click
"BACK" on your browser to return to the
course. Or "BOOKMARK" the site now for
- Scattered throughout the course are Instant Feedback areas, like the one below. Review information
about the Target
Audience and give it a try!
Instant Feedback: To reinforce the material, quiz yourself
on what you have learned while studying this information.
Wherever you see this color text, questions are accessible.
The target audience for this
course is health care professionals interested in learning more about