Telecommunication technology has presented nursing with new opportunities and responsibilities. Telehealth nursing is one of nursings' most rapidly expanding specialties. Telehealth nursing is the delivery of all types of nursing care and services via any of the available telecommunication technologies, including, but not limited to: telephone, E-mail, FAX, Internet chat, video monitoring and video conferencing.
Two of the most active areas in telehealth nursing are telephone triage nursing and disease management. Telephone triage nursing is the subject of this course but a brief description of disease management is offered to encourage further investigation.