Table of Contents

Title Page

How to take this course

Course Objectives

Target Audience


Introduction

History of Telephone Triage

Programs

Benefits

Risks

Six steps of the triage process

Quality Improvement/Continuing Education

Maintaining Quality

Conclusion


SAMPLE PROTOCOLS & FORMS

Pediatric Fever

Difficulty Breathing

Abdominal Pain

Rash

Sample Triage Form

Sample QI Form


Exam & Evaluation

*Details on processing available here


References

About the Author

Valerie Grossman's new publication!

 

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