Regular Mail and E-Mails

Fialka and Mikus (1999) use the term "partnership mail" to describe the communication between parents and professionals that takes place through notes, letters, and e-mail. The authors stipulate that partnership mail provides a forum for providing feedback about the work of team members, as well as updates on the child’s issues. Following the metaphor of the dance, partnership mail strengthens relationships by helping each participant learn more about the music and dance steps of their partners. "When parents and professionals receive honest and caring positive feedback from each other, it nourishes our commitment, informs us about what is helpful and just plain feels good." (Fialka and Mikus, p. 46)

Some appropriate times to send partnership mail may include:


Instant Feedback:
Partnership mail should only be used for positive feedback or written reminders.
True
False


"Partnership mail....helps to make the unspoken thoughts between partners more visible. This type of communication has the potential to give depth to the working relationships that evolve between parents and professionals. (Fialka & Mikus, p. 50)

The authors provide helpful guidelines for effective partnership mail, including:


Instant Feedback:
Effective partnership mail is genuine and honest, and can be appropriately used to communicate emotions.
True
False